Away Frequently Asked Questions
How do you get a discount code on Away?
You can get Away discount codes through their email newsletter, seasonal promotions, and special sales events like Black Friday and Cyber Monday which offer up to 25% off. Students, military personnel, and teachers receive 10% off through ID.me verification. Check Away on Luxe Digital Privileges for verified current deals.
More About Away
Away Shipping & Delivery
Away provides free UPS Ground shipping on all orders to the contiguous United States with no minimum purchase required. Orders are processed at the warehouse within 1-3 business days, with delivery typically taking 2-4 business days depending on your location. Free shipping is also available for Canada and UK orders.
Away Return Policies
Away offers free returns and exchanges within 100 days on unused items. Test products gently at home before traveling with them. A prepaid return shipping label is provided for US, Canada, and UK customers. Refunds process within two weeks of receiving the returned item. Personalized items and final sale products cannot be returned. Original shipping fees are non-refundable.
Away Payment Options
Away accepts major credit cards, debit cards, and Klarna at checkout for online purchases. Retail locations accept the same payment methods plus cash. Away does not accept prepaid gift cards or split payments between multiple payment methods.
Away Financing Options
Away partners with Klarna to offer buy-now-pay-later financing at checkout. Klarna allows you to split your purchase into installments. Specific terms and eligibility are determined at checkout through Klarna's platform.
Away Student Discounts
Students receive 10% off at Away through ID.me verification. Simply verify your student status on the Away website to access this discount on your next purchase. This ongoing discount is available to all verified students.
Away New Customer Discounts
New customers can access promotional offers through Away's email newsletter and seasonal sales events. Black Friday, Cyber Monday, and Labor Day consistently feature the most substantial sitewide discounts with savings up to 25% off. Visit Luxe Digital Privileges for current new customer offers.