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COUTR Frequently Asked Questions

How do you get a discount code on COUTR?

COUTR offers 15% off your first order with code 15OFF when you sign up for the email newsletter. Visit Luxe Digital Privileges at https://privileges.luxe.digital for the latest verified COUTR deals.

Does COUTR offer free shipping?

COUTR offers free shipping on orders over $1,000. All orders are shipped internationally via DHL with tracking.

What is COUTR's return policy?

COUTR accepts returns within 14 days of delivery. Items must be unworn and unused with original tags and packaging intact. A $30 per-item return label fee applies unless the return is due to a COUTR error (wrong, damaged, or not-as-described item). Underwear, swimwear, pierced earrings, cosmetics, and final-sale items are non-returnable.

Are products on COUTR authentic?

Yes. COUTR sells only brand-new, 100% authentic designer items sourced from authorized luxury boutiques.

Does COUTR offer financing?

Yes. COUTR offers Shop Pay installments, allowing you to split eligible purchases into payments over time, subject to approval.

More About COUTR

COUTR Shipping & Delivery

COUTR offers free shipping on orders over $1,000. Orders are shipped internationally via DHL with full tracking. As COUTR fulfils orders directly from a network of authorized boutiques, delivery timelines can vary by item and origin.

COUTR Return Policies

COUTR accepts returns within 14 days of delivery on unworn, unused items with original tags and packaging. A $30 per-item return label fee is deducted from the refund unless the return is due to a COUTR error. COUTR does not offer direct exchanges; place a new order after your return is processed. Underwear, swimwear, pierced earrings, cosmetics, and final-sale items are non-returnable, and import duties are non-refundable.

COUTR Payment Options

COUTR accepts major credit cards and Shop Pay at checkout. Payment is processed securely on the official COUTR website.

COUTR Financing Options

COUTR offers Shop Pay installments, letting customers split eligible purchases into scheduled payments. Financing is subject to approval and provider terms.

COUTR New Customer Discounts

New customers can get 15% off their first order with code 15OFF by signing up for the COUTR email newsletter. Check Luxe Digital Privileges for current COUTR offers.