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LILYSILK Frequently Asked Questions
How do you get a discount code on LILYSILK?
LILYSILK offers discount codes through newsletter sign-up (20% off for new customers), Silk Club membership (up to 12% off), student discounts (12% US, 20% UK via Student Beans), and referral codes ($20 off). Clearance items feature up to 40% off. Visit Luxe Digital Privileges at https://privileges.luxe.digital for the latest verified LILYSILK discount codes.
How do you redeem a LILYSILK promo code?
To redeem a LILYSILK promo code, shop lilysilk.com and add items to cart, click the bag icon in the top right corner, then 'GO TO CART'. On the right side below your Grand Total, click the 'Promo Code' box to reveal a text field, enter your code, and click 'APPLY'. The discount will be deducted immediately.
Does LILYSILK let you stack coupons code?
No, LILYSILK only allows one coupon code per order. If you apply a second code, the first one will be automatically removed. Referral program rewards cannot be combined with other discount codes. LILYSILK Points redemption may be used separately from promo codes - check at checkout for availability.
Does LILYSILK offer free shipping?
Yes, LILYSILK offers free worldwide shipping on orders $69 or more. Orders under $69 incur a $10 flat rate shipping fee. Free shipping is also included as a benefit for Gold and Diamond Silk Club members on all orders regardless of amount. LILYSILK does not accept P.O. Boxes, APOs, or FPOs.
Can you get a student discount code with LILYSILK?
Yes, LILYSILK offers student discounts: 12% off in the US and 20% off in the UK. Students must verify their status through Student Beans or SheerID (not UNiDAYS). Additional professional discounts include 10% for graduates, 10-15% for teachers, and 10-20% for healthcare workers. Visit https://privileges.luxe.digital/brands/lilysilk for verification links.
Does LILYSILK have a rewards program?
Yes, LILYSILK operates the free Silk Club rewards program with tiered membership (Green, Bronze, Silver, Gold, Diamond) based on spending. Members earn 1-3 points per $1 spent (100 points = $1), receive member-exclusive discounts (5-8% off), birthday month discounts (up to 20%), and benefits like free shipping and extended return windows for higher tiers.
More About LILYSILK
LILYSILK Shipping & Delivery
LILYSILK offers free worldwide shipping on orders $69+. Standard processing takes 1-2 business days (add 4 days for monogrammed items). USA delivery: 2-6 business days. International: 4-12 business days. Tracking numbers sent via email. Ships via DHL, FedEx, USPS, TNT, OCS, UPS. Visit Luxe Digital Privileges for current deals.
LILYSILK Return Policies
LILYSILK offers 14-day standard returns (postmarked within 14 days of receipt) with tier-based extended windows up to 60 days for Silver/Gold/Diamond members. Items must be unworn, unwashed, undamaged with all tags attached. Refunds process in 3-5 business days after warehouse confirmation. Clearance items, silk underwear, customized/monogrammed items, and face masks are non-returnable.
LILYSILK Payment Options
LILYSILK accepts Visa, Mastercard, major credit cards, debit cards, PayPal (including guest checkout), PayPal Credit, Klarna, and Western Union. Enter card details at checkout or use PayPal/Klarna buttons. International transactions may incur 2-3% transaction fees. All payments are processed securely.
LILYSILK Financing Options
LILYSILK offers Klarna Pay in 4 (split purchase into 4 interest-free payments) and PayPal Credit (0% interest if paid in full within 6 months on qualifying purchases). Affirm and Afterpay are not currently available as of July 2024. Check eligibility during checkout on lilysilk.com.
LILYSILK Student Discounts
LILYSILK offers students 12% off in the US and 20% off in the UK. Verify student status through Student Beans or SheerID (not UNiDAYS). Additional professional discounts: graduates 10% off, teachers 10-15% off, healthcare workers 10-20% off via Beans ID or GoCertify. Visit Luxe Digital Privileges for verification links.
LILYSILK New Customer Discounts
New customers receive 20% off by signing up for LILYSILK's email newsletter (some periods offer up to 25%). First-time buyers also receive 500 bonus Silk Club points ($5 value) upon joining plus an additional 12% off for new members. Check Luxe Digital Privileges for current new customer offers.
LILYSILK Referral Discounts
LILYSILK operates an active referral program via Talkable. Referrers earn $20 off coupon for each completed purchase by referred friends. Referred friends receive $20 off their first order. Maximum 30 rewards in 30 days, 1,000 total per account. One reward per friend regardless of number of purchases. Rewards managed via email.
LILYSILK Sales & Offers
LILYSILK features a clearance section with up to 40% off, Members Day on the 19th of each month (BOGO deals, free shipping, double points), Buy 1 Get 1 50% off on silk pillowcases, and seasonal promotions. Birthday month members receive up to 20% off. Visit Luxe Digital Privileges for current deals.
LILYSILK Trade-In Offers
LILYSILK partners with TerraCycle for a free recycling program (US only). Collect non-donatable LILYSILK textiles, request free shipping label, and receive 12% discount on next order, 100 TerraCycle points, and 100 LILYSILK points per shipment. Special 2025 promotion (Jan 1 - Mar 31): receive free Re-LILYSILK Pillowcase when you recycle.