TOUS Frequently Asked Questions

How do you get a discount code on TOUS?

Sign up for the TOUS newsletter to get 10% off your first order over $250, plus receive a 15% discount code. Join the MYTOUS loyalty program for 15% off when purchasing 2 items and 20% off when buying 3 or more. Free shipping on all orders over $75. Visit TOUS on Luxe Digital Privileges for current verified deals.

How do you redeem a TOUS promo code?

More About TOUS

TOUS Shipping & Delivery

TOUS offers free shipping on all orders over $75. Specific delivery times and shipping methods vary by location. For detailed shipping information and rates, check the TOUS website at checkout or contact customer service.

TOUS Return Policies

TOUS has extended the return or exchange period until January 31, 2025 for Christmas shopping. Refunds process within 10 business days of receiving returned package. Allow another 5-10 business days after email confirmation for refund to credit your account. Refunds issued to original payment method. Return address labels provided with packing slip. Returns Center: 2323 NW 82nd Avenue, Miami FL 33122.

TOUS Payment Options

TOUS accepts major credit cards and standard payment methods at checkout. Some retailers selling TOUS products offer order now, pay later options. For specific payment methods available, check the checkout page or contact TOUS customer service.

TOUS Financing Options

For information about financing options at TOUS, check payment methods at checkout. Some retailers selling TOUS products mention order now, pay later options. Contact TOUS customer service for current financing partnerships.

TOUS Student Discounts

TOUS does not currently offer special discounts to students or military personnel. However, students can save by signing up for the newsletter to receive promotional offers and joining the MYTOUS loyalty program for quantity-based discounts.

TOUS New Customer Discounts

New customers receive 15% off their first order over $250 by signing up for the TOUS newsletter. Additionally, get 10% off by joining the email list. New MYTOUS members immediately access loyalty benefits. Visit Luxe Digital Privileges for current new customer offers.